PRODUCT INFORMATION

Are your products in stock or made to order?

Our sliding door and wardrobes are made to order, and our accessories / add-ons are in stock. Each custom product has a wide range of size options to suit different spaces. Contact us if you are unsure about what product to choose. We also have a showroom displaying selected styles so you can have a look beforehand.

ORDER INFORMATION

I'm still unsure about my order, can I call someone?

Give us a call on 09 444 9962 and we can help you out!

DELIVERY & COLLECTION

How long does delivery take?

Usually 3-5 working days, but if the order is very big lead time may take longer. Our sliding door and wardrobes are made to order, and our accessories / add-ons are in stock. Each custom product has a wide range of size options to suit different spaces. Contact us if you are unsure about what product to choose. We also have a showroom displaying selected styles so you can have a look beforehand.

How do I know what size to choose when ordering?

We have a detailed product specification document and guide on how to measure your wardrobe to find the best product that fits. You can view this on our home page. Call us on 09 444 9962 if you are unsure.

PAYMENT OPTIONS

What's your payment options?

We currently allow bank transfers only.

Can I pick up my order?

Yes, you can pick up at our location: 79 Ellice Rd, Wairau Valley Auckland. Our factory shop operates from Monday to Friday, 09:00 am to 5:30 pm, and Saturday from 10:00 am to 3:00 pm, closed on Sundays and public holidays.

WARRANTY & INSTALLATION

What is your warranty on products?

We offer a 10-year warranty dependant on general material surfaces and a 12-month defect liability period. Please refer to our warranty page for detail as some materials may vary.

ACCOUNT INFORMATION

How to reset my password?

Head to my account page to change the password.